Privacy Policy

**Effective date:** 2 June 2025

At Creativia Social, accessible at (https://creativia.social), your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to complying with the Protection of Personal Information Act (POPIA) of South Africa and other applicable privacy laws.

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1. Information We Collect

- **Personal Information:**  
When you register or use Creativia Social, we may collect personal details such as your name, email address, profile photo, location, and any information you choose to provide in your profile or posts.

- **Usage Data:**  
We collect information on how you use the platform, including your interactions, preferences, and device information (such browser type and IP address).

- **Cookies:**  
We use cookies and similar technologies to enhance your experience, for authentication, and for analytics purposes.

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2. How We Use Your Information

- To provide, operate, and maintain the Creativia Social platform and its features.
- To personalize your experience and recommend relevant content.
- To communicate with you about updates, security, and support.
- To monitor and analyze usage to improve our services.
- To comply with legal obligations under POPIA and other applicable laws.

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3. Legal Basis for Processing

We process your personal information for legitimate purposes, with your consent, and in compliance with POPIA’s eight conditions for lawful processing, including accountability, processing limitation, purpose specification, information quality, openness, security safeguards, and data subject participation.

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4. Sharing and Disclosure

**We do NOT sell your personal information to third parties.**  
We may share your information only with trusted service providers who assist in the operation of our platform, under strict confidentiality agreements, or if required by law.

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5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction, as required by POPIA.

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6. Your Rights

Under POPIA, you have the right to:

- Request access to your personal information.
- Request correction or deletion of your information.
- Object to or restrict the processing of your data.
- Withdraw your consent at any time.
- Lodge a complaint with the Information Regulator of South Africa.

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7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your account and data at any time.

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8. Children’s Privacy

Creativia Social is intended for users aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent, in line with POPIA requirements.

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9. International Transfers

If your information is transferred outside South Africa, we ensure adequate protection and compliance with applicable legal requirements.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.

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11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your POPIA rights, please contact us at:  
[privacy@creativia.social](mailto:privacy@creativia.social)

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*This Privacy Policy is in accordance with the Protection of Personal Information Act (POPIA) of South Africa. For more information about POPIA, visit the [official POPIA website](https://popia.co.za).*