Terms of Service - Creativia Social

Last Updated: [23 June 2025]

Welcome to Creativia Social

Welcome to Creativia Social ("we," "us," or "our"), the social platform exclusively for makers, artists, and crafters. These Terms of Service ("Terms") govern your use of our website located at https://creativia.social and all related services (collectively, the "Platform").

By accessing or using our Platform, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Platform.

1. Acceptance of Terms

By creating an account or using Creativia Social, you confirm that:

• You are at least 13 years of age
• If you are between 13-18 years old, you have parental consent
• You have the legal capacity to enter into these Terms
• You will comply with all applicable laws and regulations

2. Platform Purpose and Community Guidelines

Our Mission

Creativia Social is dedicated exclusively to arts, crafts, and creative activities. Our platform is designed to be a safe space for creators to:

• Share their craft projects and creative work
• Connect with fellow makers and artists
• Learn new techniques and skills
• Build supportive creative communities
• Showcase and promote craft businesses

Prohibited Content

The following content is strictly prohibited on our Platform:

• Non-craft related content: Politics, news, general social media content unrelated to arts and crafts
• Harmful content: Hate speech, harassment, bullying, or discriminatory content
• Inappropriate content: Adult content, violence, illegal activities
• Spam: Repetitive, irrelevant, or unsolicited content
• Copyright infringement: Content that violates intellectual property rights
• Misleading information: False claims about products, techniques, or services

Community Standards

We expect all users to:

• Be respectful and supportive of fellow creators
• Share authentic, original creative work
• Provide constructive feedback and encouragement
• Respect intellectual property and give proper credit
• Keep discussions focused on arts, crafts, and creativity

3. User Accounts and Registration

Account Creation

To use certain features of the Platform, you must create an account by providing:

• A valid email address
• A unique username
• A secure password
• Basic profile information

Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Ensuring your account information is accurate and up-to-date
• Not sharing your account with others
• Notifying us immediately of any unauthorized use

Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms or Community Guidelines
• Engage in harmful or disruptive behavior
• Post prohibited content repeatedly
• Attempt to circumvent platform rules

4. User Content and Intellectual Property

Your Content

You retain ownership of all creative work and content you post on Creativia Social ("Your Content"). By posting content, you grant us a non-exclusive, worldwide, royalty-free license to:

• Display your content on the Platform
• Allow other users to view and interact with your content
• Use your content for platform promotion (with your permission)
• Create backup copies for platform operation

Content Standards

All content must:

• Be related to arts, crafts, or creative activities
• Be original or properly attributed
• Comply with applicable copyright laws
• Meet our Community Guidelines
• Be appropriate for all ages

Intellectual Property Protection

You agree not to:

• Post content that infringes on others' intellectual property rights
• Copy or redistribute others' creative work without permission
• Use copyrighted patterns, designs, or tutorials without proper licensing
• Claim ownership of work that isn't yours

Content Removal

We reserve the right to remove content that:

• Violates these Terms
• Infringes on intellectual property rights
• Is reported by other users as inappropriate
• Falls outside our platform's creative focus

5. Platform Features and Services

Available Features

Our Platform provides various features including:

• Profile creation and customization
• Photo and video sharing capabilities
• Community groups and forums
• Direct messaging and chat
• Event and workshop listings
• Business pages and portfolios
• Mobile applications

Service Availability

We strive to maintain platform availability but cannot guarantee:

• Uninterrupted service access
• Error-free operation
• Compatibility with all devices
• Permanent storage of content

Platform Modifications

We reserve the right to:

• Modify, update, or discontinue features
• Change platform functionality
• Update these Terms as needed
• Implement new policies or guidelines

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which complies with South Africa's Protection of Personal Information Act (POPIA).

Key privacy commitments:

• We do not sell your personal data to third parties
• Your creative work remains your intellectual property
• We implement appropriate security measures
• You have rights regarding your personal data under POPIA

Please review our Privacy Policy for complete details about how we handle your information.

7. Business and Commercial Use

Craft Business Accounts

We welcome craft businesses and professional creators who wish to:

• Showcase their products and services
• Connect with potential customers
• Share their expertise through tutorials
• Promote workshops and events

Commercial Guidelines

Business accounts must:

• Focus on craft-related products or services
• Provide authentic, high-quality content
• Engage genuinely with the community
• Comply with applicable business laws
• Not engage in spam or excessive self-promotion

Prohibited Commercial Activities

The following commercial activities are prohibited:

• Selling non-craft related products
• Multi-level marketing or pyramid schemes
• Fraudulent or deceptive business practices
• Spam or unsolicited commercial messages

8. Limitation of Liability

Platform Use at Your Own Risk

You understand and agree that:

• Use of the Platform is at your own risk
• We provide the Platform "as is" without warranties
• We are not responsible for user-generated content
• We cannot guarantee the accuracy of information shared by users

Limitation of Damages

To the maximum extent permitted by South African law, Wool 'n Weave (Pty) Ltd shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from user interactions
• Technical issues or platform downtime

Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of the Platform shall not exceed R1,000 (one thousand South African Rand).

9. Indemnification

You agree to indemnify and hold harmless Wool 'n Weave (Pty) Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Platform
• Your violation of these Terms
• Your infringement of any intellectual property rights
• Your interactions with other users

10. Dispute Resolution

Governing Law

These Terms are governed by the laws of South Africa, and any disputes will be resolved in the courts of South Africa.

Dispute Process

Before initiating legal proceedings, parties agree to:

1. Attempt to resolve disputes through direct communication
2. Engage in good faith mediation if direct resolution fails
3. Pursue legal action only as a last resort

Jurisdiction

Any legal proceedings must be brought in the appropriate courts of South Africa.

11. Termination

Voluntary Termination

You may terminate your account at any time by:

• Using the account deletion feature in your settings
• Contacting our support team
• Sending a written request to our contact email

Involuntary Termination

We may terminate your account for:

• Repeated violations of these Terms
• Harmful behavior toward other users
• Posting prohibited content
• Attempting to circumvent platform rules

Effect of Termination

Upon termination:

• Your access to the Platform will be revoked
• Your content may be removed from public view
• Some content may be retained for legal or safety purposes
• These Terms will continue to apply to past conduct

12. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wool 'n Weave (Pty) Ltd regarding the Platform.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Assignment

You may not assign these Terms to any third party. We may assign these Terms without restriction.

Updates to Terms

We may update these Terms from time to time. We will notify users of significant changes through:

• Email notifications
• Platform announcements
• Updates to this page

Continued use of the Platform after changes constitutes acceptance of the updated Terms.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

Wool 'n Weave (Pty) Ltd
Email: [legal@creativia.social]
Website: https://woolnweave.co.za
Address: [Physical Address]

For platform support: [support@creativia.social]

Thank you for being part of the Creativia Social community - where creativity lives!

These Terms of Service are designed to protect our creative community while ensuring a safe, supportive environment for all makers, artists, and crafters.